getting in contact with an actual particular person at AA client service is next to extremely hard. The web site listing a telephone number, that's for cargo Which only references a web site that is definitely no help in any way.
On December 25, My 3 sons and I experienced a flight from Cleveland to Phoenix that was to leave at 7:50 that has a halt in Charlotte NC. At about 3 or four pm over the working day of our departure, American Airways delayed our flight which might make us miss out on our link in Charlotte which experienced no other flights out to Phoenix that working day OR the next! And why the delay? No rationalization. So with none help from an AA consultant..(Nearly like it was our fault) we located A further flight by Dallas…which left in one hour plus a fifty percent. We made it for the airport but with yet another rude AA consultant, (I comprehended it absolutely was fast paced with the holidays and all) I was confident that I could get my bag in Dallas considering that we now experienced to spend the night there. I questioned him in regards to the tag that seemed like it absolutely was checked to Phoenix and he reported curtly, you’ll just choose it up in Dallas and recheck it in the morning. Nicely the bag did not make it over the conveyer in Dallas. Once i requested One more consultant about this, he explained it was in a giant room and it had been likely out when we remaining in the morning. I told him I wanted it for my lodge continue to be, and he instructed me it would get four hours for getting it. Alright…nevermind…I’ll be again below in 4 several hours!!! So I left for the Dallas hotel without having my baggage.. Bought on our flight the subsequent morning and took off in time.
No gate supervisor on scene. Still not telling the group at the gate a factor. When. I requested was informed the flight had boarded but not taken off. But no clarification as to why. It’s not a temperature matter as well as flight has long been recreated.
I recently flew to Fort Lauderdale on February 18, 2016 on The ten am flight from Philadelphia. Among the list of stewardesses was a girl named Kim who were a stewardess for many years on American. I used to be flying with my daughter and her 4 month old newborn and had several stick with it baggage as well as a bag for that pumping and nursing bottles. Kim was superb, this sort of a terrific help with a lot of things in the course of our trip like although not limited to obtaining on the flight, obtaining the baggage in to the overhead compartments, having us items we needed through the flight and obtaining out from the flight with our bags.
I had some exceptionally constructive guidance to provide them with in order to avoid this Later on, but was unable to establish contact with them.
I would favor to fly this Monday vs Sat but was explained to I would be billed a cost. That’s outstanding , thinking of I are traveling with American for over 6 yrs and would never take into consideration flying with any person else ever.
The first thing I found was the Plane by itself since I important link have truly labored In this particular area. The very first airplane I was on wasn't even crafted in the usa and was so in Brazil before I was even born.
When there was about a half hour to land I noticed the flight attendant who saw us be guided to seat there, Mrs Fatima, she remenbered in exactly the same minute And that i get in touch with him and he or she recurring that we really should be there. Within this minute he mentioned “please, don´t be concerned, I´m not fearful any more, and that means you shouldn´t be worried anymoreâ€.
i have experienced awful experiences with american airlines. I'm able to’t even price their consumer service mainly because it is way beneath a 1 star. buyer relations representatives are rude, small, and unfriendly.
So, Here are a few issue’s I have seen which i will note here, and contemplate it my own academic venting considering that they do not serve the customer very well in any way with regard to this:
I'm composing to inform you of my Awful experience traveling on American Airlines. 1st off, I had been verified on flight # 1696 from New Orleans to Chicago for just a five:15 departure on seven/nine/07. For sure following a number of changes to this departure time with little or no conversation from an Airline representative concerning the delay (until eventually the flight time elapsed and no updates had been made) I inquired and figured out that the hold off was a direct results of inclement weather conditions. Upon arrival to Chicago’s O’Hare Airport, I learned that after presenting to my departure gate for my link, that the flight # 4169 departed less than 20 minutes ahead of my arrival within the gate.
My family just traveled from Boston MA to Charlotte NC and experienced a horrible experience boarding the aircraft. Equally my children have disabilities and we were produced to board the plane final. I'm not delighted with how your airline treats youngsters with disabilities. A policy change needs to be created.
We will not likely fly American Airlines ever yet again, and neither will my friends and family. they will eliminate quite a bit greater than the $863 he stated.
I flew from Tampa to Chicago in a very 737. Thank you for Row 7 for handicap. In my 83 yrs I've experienced both knees replaced, stroke, open up coronary heart surgery furthermore other situations. Currently being six’four″ I actually will need the leg home. I used the restroom up entrance along with the 737 has a problem—access to the rest room bowl. The toilet lid and seat really should not sleep when lifted. I needed to use my knee to help keep them up. Because of the curvature of your ceiling and the space into the rest room I had to angle my physique closely forward to utilize the facility which intended I could not see what I had been accomplishing.